Our main office

Address: HR52440 Poreč, M. Vlašića 20, Croatia

Business Phone: +385 52 451 100

Email: info@kompas-travel.com

Working hours: mon. – fri. 9:00 – 16:00

Managing Directors: Bojan Aljinović and Željko Čuljak

Supervising by: Ministry of tourism – touristic inspection (Republic of Croatia)

Kompas Poreč
Mate Vlašića20
52 440 Poreč
+385 52 451 100;
info@kompas-travel.com
working hours:
Monday to Friday 09:00-16:00

Kompas Rovinj
Obala M.Tita 5
52 210 Rovinj
+385 52 813 211
+385 52 813 211
rovinj@kompas-travel.com
office manager: Silvija Čuvardić
working hours:

01.06-1.09    09:00-21:00 , sunday closed
1.09-15.10    09:00-20:00 , friday closed
16.10-31.12

  • Monday to Friday 09:00-16:00
  • Saturday, sunday closed

Kompas Umag
Trgovačka 13
52 470Umag
Tel: +385 52 741 613
umag@kompas-travel.com
office manager: Moira Schiavuzzi
working hours:

01.06. -14.06   09:00-17:00 sunday closed
15.06 -03.09    09:00-13:00, 18:00-21:00, sunday closed
03.09 – 15.10   09:00-15:00; sunday 09:00-13:00, thu. closed

Registration
Trgovački sud u Rijeci – stalna služba u Pazinu,
MBS: 040074652, Temeljni kapital: 15.970.700,00 Kuna uplaćen u cijelosti
Management: Bojan Aljinović and Željko Čuljak

Bank accounts:

Raiffeisenbank Austria d.d., Petrinjska 59, Zagreb

  • broj žiro račun kunski: 2484008-1104098244
  • broj žiro račun devizni: HR7824840081104098244
  • broj žiro račun devizni agencijski: HR9024840081500160474

Privredna banka Zagreb d.d., Račkoga 6, Zagreb

  • broj žiro račun kunski: 2340009-1110275021
  • broj žiro račun devizni: HR23400091110275021
  • broj žiro račun devizni agencijski: HR23400091510275085

NOTICE OF COMPLAINT SUBMISSION

Pursuant to Article 6 of the Act on the Provision of Services in Tourism and Article 10, Paragraph 3 of the Consumer Protection Act, we inform travelers that they can submit a written complaint expressing their dissatisfaction with the services provided:

  • by mail to the address: KOMPAS Turistička agencija d.o.o., Mate Vlašića 20, Poreč
  • by e-mail to the address: info@kompas-travel.com
  • in the office of KOMPAS Turistička agencija d.o.o., Trg maršala Tita 5, Rovinj

whereby we will confirm receipt of the complaint in writing without delay.
We will respond to your complaint in writing within 15 days from the date of receipt at the latest.

Instructions to the traveler in the event of irregularities and shortcomings in providing travel services are described in general terms and conditions which are available here.

Drop us a message

Get in touch with our team for more details.